Dorman
Dorman Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dorman has 2.0 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Dorman to a friend or colleague.
- Rating Distribution
Pros: Various parts solutions, And alternatives to factory parts, Good solutions.
Cons: Poor customer service with warranty issues, Customer service, Everything was bad.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dorman has 2.0 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
67% of users would likely recommend Dorman to a friend or colleague.
- Rating Distribution
Pros: Various parts solutions, And alternatives to factory parts, Good solutions.
Cons: Poor customer service with warranty issues, Customer service, Everything was bad.Recent recommendations regarding this business are as follows: "Call, don’t chat.", "Do not buy Dorman products", "Use a good ruler", "I've been using Dorman products for 50 years", "Call tech line excellent service".
Most users ask Dorman for the delivery of goods as a solution to their issues.
Review authors value the most Customer service. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Layout of Store. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rockwell City, IowaDefective PTU for a 2011 MKX part number 600234XD
- Used to have quality parts
- Selling used parts for new
Preferred solution: SOME HELP
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConfused
- Reliable products
- Not always in stock
User's recommendation: Call, don’t chat.
Trouble with Dorman 602539
User's recommendation: Do not buy Dorman products
Tech question
- Good solutions
- And alternatives to factory parts
User's recommendation: Use a good ruler
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct doesn't work properly.
- Parts normally fit and work perfectly
Preferred solution: replacement part
User's recommendation: I've been using Dorman products for 50 years
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer08-10***-*****
- Poor service all around
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThermostat housing leacking
Preferred solution: A labor claim for the $60 paid to replace the defective part
User's recommendation: Call tech line excellent service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI've had door issues with windows opening by themselves etc
- No pros
- Everything was bad
Preferred solution: Full refund
User's recommendation: Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mobile, AlabamaHave been waiting since september
- Make a lot of products
- There special orders take forever
Preferred solution: Deliver product or service ordered
User's recommendation: make sure they give you an actual ETA
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPSCM programming
Preferred solution: I need you help me to program a pscm rack
Parts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Warsaw, KentuckyNeed to speak to someone in corporate
Preferred solution: A second chance
Tired of waiting 3 months for a upgraded instrament bezel and during this time you sent me the plain black when I paid for the upgraded 2004 Chevy Tahoe with stainless steel rings Cadillac. And I sent
- Various parts solutions
- Poor customer service with warranty issues
Preferred solution: Deliver product or service ordered
Unsatisfied Customer
- Various parts solutions
- Poor customer service with warranty issues
Preferred solution: warranty defective part
User's recommendation: Beware of "limited lifetime warranty", they may not stand behind their product
Manifold repair Part
User's recommendation: I understand that I emailed on Black Friday and many businesses are closed maybe this includes Doorman. I still on Monday afternoon currently 2pm EST have not received a response.
No start
User's recommendation: Don’t buy there products.
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