Partsgeek - Bad part

Ararat,North Carolina
Not resolved
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I ordered a transfer case housing for a 2003 1500HD July 23th. The item set in the box unopened until this week.

The retaining clip groove does not line up as it should for proper fitment. The same item, same Dorman part number and everything had to me ordered from another parts house and it worked perfectly. I understand there is a 30 day return policy but this is an improperly machined piece so I'm confused as to why you will not take it back.

It has not been used and I'm not returning it because I didn't or don't want it I need to return it because it is not made correctly. Order number is 15-28480169

I will not be buying from them again....

Product or Service Mentioned: Dorman Transfer Case Housing.

Reason of review: Damaged or defective.

I liked: Competitive part price.

I didn't like: Return policy, Return.

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