Dorman Phone Numbers and Emails

Toll-Free Number:

  • (800) 523-2492

Technical Support:

  • (866) 933-2911

Dorman Email:

Customer Service

Dorman Contact Information

Dorman Website:

Dorman Help Center:

Corporate Office Address:

Dorman Products
3400 E Walnut St
Colmar, Pennsylvania 18915
United States
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Dorman Rating Based on 8 Reviews

Rating details

1.6
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Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

Rating stats

Rating trend

Summary of Dorman Customer Service Calls

52 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dorman Customer Service?

Request for Information Question:

  • “Looking for parts2002chev tahoe gaslines”
  • “Looking for #14. 3/4 license plate fadteners six thousand units”
  • “To check and see if they have a product I was looking for”

Shipping and Delivery Question:

  • “About some body mount bolts wrong size”
  • “I ordered a part off of eBay and it's the wrong part that was shown in the picture”
  • “Shipping to hawaii”

Product/ Service Question:

  • “Defective parts caused damages”

Other Question:

  • “Trying to find a part for my Chevy Tracker”
  • “Parts”
  • “Auto part”

About

Top Dorman Products

Rb 955 180 Side Mirror, 115-003 Throttle Ball Joint, Transfer Case Housing

Dorman Pros and Cons

Pros: Various parts solutions

Cons: Poor customer service with warranty issues, Poor quality product, Customer service

Dorman reviews and complaints

Dorman is ranked 149 out of 659 in Auto Parts and Accessories category

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